Legal Resource Management

We Manage the People. You Manage the Law.

Total support. Highly trained.

Firms are exploring how to change the fundamental ways that legal work is structured and supported as new client demands and the disruption of innovative legal technology compete with conventional business practices.  IST is responding by offering Legal Resource Management solutions designed to seamlessly transition to a more efficient way of managing staff and workflows.


IST offers a total support solution that keeps your legal staff in-house with on-site paralegals and legal assistants highly trained in your firm’s processes.

ST applies cutting-edge Legal Resource Management methodologies and combines the collective best practices from over 200 law firm clients in 39 competitive markets.  IST Legal Resource Management supports your team of attorneys and proactively leverages support staff abilities by practice group.

IST offers an outside leadership presence with Kerri Lidman, MBA National Director of Onsite Paralegal/Legal Assistants.  Kerri is a COO/legal administrator with over 20 years’ experience managing the business of law and legal consultant sharing subject matter expertise.  Kerri Lidman is your go to expert as your leadership team realizes cost savings in all areas for support.


Kerri’s mission is to effect the following efficiencies at your firm:


  • Learn your current operation inside and out
  • Advise on legal staffing, business structures, operational efficiency, business planning, and legal analytics.
  • Enhance profitability through a strategic vision and change management
  • Create a road map to strategic change, process management and integrated workflow management technology to support the firm’s future goals.

Put IST’s expertise to work for you.

Kerri Lidman will compile a Findings and Recommendations Report (Assessment).  After a one day on-site assessment and one day off-site to compile information, an executive summary will be shared with key contacts at the firm reporting on issues/findings. The assessment will identify the current workflow and detail feedback from end-users, which are key to understanding the challenges you face today. Further, valuable information will be gained through discussions with key stakeholders, interviews and on-site observations.  With objectives clearly understood and the current state clearly identified, IST can then recommend solutions to address your business objectives.


IST can perform an on-site assessment to identify areas for greater firm efficiencies.

Kerri Lidman

National Director, Legal Resource Management


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